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Customer experience management
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#	Item
551	Support Policy DNS Made Easy employs a dedicated support staff to assist our clients with all of our products and services. The purpose of this policy is to clearly lay out DNS Made Easy’s support policies and procedur Add to Reading List Source URL: www.dnsmadeeasy.com Language: English - Date: 2015-12-08 13:37:24 Tickets Customer experience management Help desk Groupware Ticket Domain Name System Technical support Email
552	AUGUSTImproving Efficiency and Customer Service in Higher Education By Jenny Rains, Senior Research Analyst, HDI Add to Reading List Source URL: cdn.swcdn.net Language: English - Date: 2015-02-09 12:03:51 Marketing Business Customer experience management Professional studies Customer satisfaction Customer service Customer relationship management Customer attrition
553	Li+K-white-no-tagline_pms7738 Add to Reading List Source URL: www.lithium.com Language: English - Date: 2015-09-17 21:47:32 Marketing Economy Business software Community building Internet forum software Lithium Technologies Social information processing Customer experience Customer relationship management Groundswell Customer engagement Digital marketing
554	RightsLink® LICENSING, CONTENT DELIVERY AND OPEN ACCESS SOLUTIONS Open Access Solutions Today, scholarly publishers are testing different publishing Add to Reading List Source URL: www.copyright.com Language: English - Date: 2015-10-01 09:45:03 Marketing Professional studies Publishing Customer experience management Academic publishing Business Customer experience Open access journal Free content Open access
555	VCC Notice & Awareness Working Group, draft: 11-Nov-13 NOTICE & AWARENESS -‐ Requirements related to communicating applicable policies, and related choices, to customers. 1. Principle of Data Ma Add to Reading List Source URL: www.smartgrid.gov Language: English - Date: 2015-02-12 06:56:55 Policy Privacy policy Internet privacy Business Customer experience management Professional studies Structure ECRM Marketing
556	Anzeige Customer Experience Management TEAMWORK KUNDENBINDUNG Add to Reading List Source URL: www.absatzwirtschaft.de Language: German - Date: 2015-09-16 08:28:52
557	Case Study: DFS DFS – Sofa retailer offers real-time live video assistance to online shoppers A more personal customer experience, bringing the in-store experience to the online channel The Challenge Add to Reading List Source URL: www.vee24.com Language: English - Date: 2015-05-08 12:41:54 Marketing E-commerce Economy Customer experience management Sofa Workshop Distributed File System DFS Customer experience Online shopping Omnichannel Conversion marketing
558	Understand Observe Extract Insights Ideate Experiment Add to Reading List Source URL: innovation-archives.berkeley.edu Language: English - Date: 2015-03-02 17:53:56 Marketing Customer experience management Brand management Touchpoint Customer experience Market segmentation Service design
559	Introduction I am a big believer in transparency in business and have no time for smoke and mirrors – what’s the point? Therefore I think that it is only right that I declare that this book that you hold in your hand Add to Reading List Source URL: www.searchingfinance.com Language: English - Date: 2011-06-02 09:30:40 Marketing Social media Digital media World Wide Web Web 2.0 Social networks New media Customer experience management Groundswell Online banking Customer experience Web strategy
560	This time it’s personal: from consumer to co-creator In this report 1. Executive summary Add to Reading List Source URL: www.ey.com Language: English - Date: 2015-07-27 23:26:49 Marketing Professional studies Brand management Business Customer experience management Brand loyalty Touchpoint Consumer behaviour Targeted advertising Customer relationship management Customer experience Market segmentation

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